What a Business Intelligence Scorecard Should Contain

Everybody is aware of the buzzword regarding businesses nowadays. This is called business intelligence and this is the part of the business in which the men behind its wheels use critical thinking and analysis to take the business to a higher financial level. Everybody knows that there is competition everywhere and that technology has made it easier for people to gather information. What used to be information that can only be acquired in school is now easily accessed all over the Internet. Knowledge has become pretty accessible and this has led to a lot of emerging companies and competition—solely because information is free. Since this is regarded as a threat by many people, there has to be a certain business intelligence scorecard in place to allow business leaders to know how they are doing in terms of decisions and technology.

Many businessmen were able to manage their businesses without any formal schooling. Only experience and practical logic taught them how to manage the different aspects of their trade. However, this is more of a trial and error method that people cannot simply afford to commit nowadays. Making an error will make customers go away if the issue is service. Making a mistake in decisions can be very critical in losing sales or leading employees. Now that there are proven approaches to business solutions, one simply has to use them as deemed fit.

The essence of business intelligence is pretty much about business management. Almost everything—from logistics to process to data analysis—is about managing the business well. Business intelligence is not at all about spying on enemies or competitors—although at some point, it becomes necessary—but it is about deriving facts from valid sources. And from these facts, decisions should be made.

One important thing that any business scorecard should have is the dashboard. A dashboard is a tool that corporate management or executives use to manage information. This are designed to make it easy for managers to see the data they need in managing things, such as sales, employee retention, customer retention, etc. These numbers are critical in making decisions because numbers do not lie. The biggest mistake that a leader can do is base decisions on assumptions or hearsay. Every step undertaken should be based on factual figures that will show if the endeavor is going to earn revenue or not.

Another thing that a business scorecard should contain is accuracy of data. If the numbers are wrong, the decisions are also likely to be wrong. This is an important aspect of the scorecard and accuracy can be obtained by automation of tools. There is a lot of potential for human error if things are calculated manually.

And lastly, it is important for every business intelligence scorecard to measure business intelligence tools. This should show if the tools currently in place—including the processes—are up to date with what the current technology has to offer. Without keeping up to the ever changing and dynamic motions of technology, one will be left behind in the business rat race to corporate success.

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