Pertinent Facts about Balanced Scorecard

The Balanced Scorecard is a tool businesses should know how to use. By applying key concepts here, growth in terms of performance and productivity should not be hard to achieve.

There are many theories and such that have emerged in the world of business over the years. And this is far from coming to an end because at this very point in time, there is surely another emerging business theory being put into practice at just about any area of the world today. However, amongst all these theories and concepts, a select few just might be effective as to the results that they bring for their respective companies and organizations. One of these is sure to be the Balanced Scorecard. Yes, you may have heard about the tool in theory, but you just might not know everything there is to know about the tool itself. Here are some facts about Balanced Scorecard that you should be aware of.

Just like any other tool that is being used in the world of business, the Balanced Scorecard has adjustable properties; all of which are made adjustable and modifiable to suit the individual and collective needs of businesses worldwide. In spite of this, though, the Balanced Scorecard operates in the same way in terms of its application. Even if you run just a small business or a fairly huge one, the same concept underlies the application of the tool itself.

Firstly, the Balanced Scorecard begins with the mission statement. This mission statement has to be stated exactly, concretely, and precisely. What’s more, the mission statement should be shared by every single member in the organization. Thus, you have to make sure your mission statement is well-worded because everything else in the process depends on this.

The second thing you should pay attention to is your financial balance or your cash flow. This is one of the first things that the financial stakeholders of your company would look for in your Balanced Scorecard. Thus, the figures here should also be as accurate as possible. Think of this as your company’s financial target, so to speak.

Thirdly, you also have to pay attention to the reputation of your company or organization itself. Just how do you want to appear in the eyes of customers and clients? Or perhaps, in the eyes of your beneficiaries? Image is very important here because you just cannot deny the fact that first impressions do count, even if they do not really last. Thus, prepare a brief but concise description of your organization, in the very image you want to appear in your customers’ eyes.

The fourth thing to look into pertains to methods and processes the company must undertake to keep the stakeholders happy and content. Brainstorming is very important during this stage because you have to take into consideration all processes needed to satisfy your stakeholders here. From the bottom of the chain of command all the way up to management tasks, all of these aspects will have to be taken into thorough consideration.

The fifth aspect involves planning. Planning takes place in the form of figuring out the courses of action to be undertaken to achieve the vision of the company itself. What would it take for all employees from all divisions to work productively together?

Lastly, you need to elaborate as much on the specific KPIs that are used on the Balanced Scorecard. In this way, the system is actually made more open to critical appraisal from all members of the organization. And since this is a continuous process, the application of this final step would indeed help in developing an efficient system. Just focus on these facts about Balanced Scorecard to get there.

Learn more about Balanced Scorecard for HR